Privacy Policy

1. Introduction

Welcome to Juliabot ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website juliabot.com and use our AI-powered assistant platform.

2. Information We Collect

2.1 Personal Information

Name and email address when you register for an account
Payment information processed securely through Stripe
Profile information you choose to provide
Communication preferences

2.2 Usage Data

Chat conversations and interactions with our AI assistants
Files and documents you upload
Usage patterns and feature preferences
Device information and browser type
IP address and location data

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

To provide, maintain, and improve our services
To process your transactions and manage your subscriptions
To send you technical notices and support messages
To respond to your comments and questions
To personalize your experience and provide relevant content
To detect, prevent, and address technical issues
To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., Stripe for payments, cloud hosting providers)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with any merger, sale, or acquisition
With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal data
Withdraw Consent: Withdraw consent where processing is based on consent

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@juliabot.com

Website: juliabot.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.